1. Introduction
Welcome to Buser ("Buser", "we", "us", or "our").
Buser is a business-to-business platform that helps wholesalers manage products, catalogs, retailers, leads, orders, marketing activities, and business operations. Buser also enables retailers to discover products and connect with wholesalers.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Buser mobile application, website, and related services (collectively, the "Service").
By using Buser, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
The information we collect depends on how you use Buser and the features you access.
2.1 Account information
When you create or use a Buser account, we may collect:
- Name
- Email address
- Phone number
- Authentication credentials
- User role, such as wholesaler or retailer
- Account identifiers
- Authentication and security information
- Profile information that you choose to provide
If you sign in using a third-party authentication provider, we may receive information necessary to authenticate your account.
2.2 Business information
If you use Buser as a wholesaler or business user, you may provide:
- Business name
- Business description
- Business address or location
- Business phone number
- Business email address
- Business logo
- Brand colors
- Business contact information
- Product and catalog information
- Wholesale pricing
- Minimum order quantities
- Stock information
- Product categories
- Product descriptions
2.3 Product and catalog information
When you create products or catalogs, we may collect:
- Product names
- Product images
- Product descriptions
- Product categories and subcategories
- Product attributes
- Prices
- Minimum order quantities
- Inventory information
- Product codes or SKUs
- Product publication status
- Catalog information
- Product performance information
Product images and other information that you upload may be processed to provide catalog creation, product management, search, and related Buser functionality.
2.4 Retailer, lead and customer information
Wholesalers may use Buser to manage relationships with retailers and business leads. Information entered into Buser may include:
- Retailer name
- Phone number
- Email address
- Business information
- Lead source
- Lead status
- Follow-up information
- Notes entered by the user
- Order history
- Product interests
- Communication-related information entered by the user
- Other information voluntarily entered by the user
Users are responsible for ensuring that they have the appropriate rights and permissions to enter third-party information into Buser.
2.5 Order information
When orders are created or managed through Buser, we may collect:
- Customer or retailer information
- Products ordered
- Quantities
- Prices
- Order status
- Delivery-related information
- Order dates
- Order identifiers
- Notes associated with an order
Payment information may be processed by the applicable payment provider rather than being stored directly by Buser, depending on the payment method and service used.
2.6 Images and camera access
Buser may request access to your device camera or photos when you choose to:
- Take a product photograph
- Upload a product image
- Add a business logo
- Select an image for your catalog
- Use another feature that requires image selection
Camera or photo access is used to provide the feature that you have requested.
Buser does not access your camera continuously or record video in the background.
Where supported by your device, you may choose which photos to provide to Buser.
2.7 Device and technical information
When you use Buser, we may automatically receive certain technical information, including:
- Device type
- Operating system and version
- Application version
- Device or installation identifiers
- IP address
- Network information
- Crash information
- Performance information
- Log information
- Technical information necessary to operate and secure the Service
This information may be used to maintain security, diagnose technical problems, improve reliability, and understand application performance.
2.8 Notifications
If you enable notifications, Buser may use notification services to send:
- New lead notifications
- Follow-up reminders
- Order updates
- Product-related updates
- Account or subscription notifications
- Important service announcements
You can control notification permissions through your device settings.
3. Artificial Intelligence Features
Buser may provide AI-assisted features, including product content assistance and product image generation.
When you use an AI feature, information necessary to provide that feature may be processed by Buser and applicable third-party AI service providers.
This information may include:
- Product images that you choose to process
- Product attributes
- Product descriptions
- Product categories
- Other information required to provide the requested AI functionality
AI-generated content is provided as an assistance feature. Users remain responsible for reviewing and verifying AI-generated product information and images before publishing or using them.
Buser does not use AI features to make decisions about users' eligibility for employment, housing, credit, healthcare, or other similarly sensitive decisions.
Where third-party AI providers are used, information may be processed by those providers according to applicable contractual and privacy arrangements.
4. How We Use Information
We may use collected information to:
- Create and manage user accounts
- Authenticate users
- Provide Buser's features and services
- Manage products and catalogs
- Process and manage leads
- Manage retailer relationships
- Process and manage orders
- Provide AI-assisted features
- Generate catalogs and related documents
- Send notifications
- Provide customer support
- Process subscriptions and payments
- Maintain and improve the Service
- Detect and prevent fraud, abuse, and unauthorized access
- Troubleshoot technical issues
- Monitor application reliability and security
- Comply with applicable legal obligations
- Communicate important service-related information
- Enforce our Terms of Service and other applicable policies
6. Business and Marketplace Information
Buser may allow wholesalers to make certain business and product information available to retailers or other users of the platform.
Depending on the feature and the user's settings, information such as:
- Business name
- Business profile
- Business logo
- Product images
- Product names
- Product descriptions
- Product categories
- Wholesale pricing
- Minimum order quantities
- Availability
may be displayed to other Buser users.
Users should not publish information that they do not have the right to disclose.
7. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
Depending on the type of information and the Service involved, security measures may include:
- Encryption of data during transmission
- Authentication and authorization controls
- Access controls
- Secure server infrastructure
- Database security measures
- Secure credential handling
- Monitoring and logging
- Security updates and maintenance
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Service
- Maintain your account
- Complete transactions
- Provide customer support
- Maintain business records
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Prevent fraud and abuse
- Enforce our agreements
- Protect our legal rights
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we will delete it, anonymize it, or otherwise dispose of it in accordance with applicable law and our operational requirements.
9. Account Deletion
You may request deletion of your Buser account and associated personal information.
Account deletion can be initiated through the account-management functionality provided within Buser.
You may also request deletion through our external account-deletion resource:
https://buser.in/delete-account
When an account deletion request is processed, we will delete or anonymize associated personal information, subject to information that we are legally required or legitimately permitted to retain.
Certain information may need to be retained for:
- Legal compliance
- Tax or accounting requirements
- Fraud prevention
- Security
- Dispute resolution
- Enforcement of legal rights
10. Your Choices and Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including:
- Accessing information associated with your account
- Correcting inaccurate information
- Requesting deletion of your account and personal information
- Withdrawing certain permissions
- Controlling notifications
- Requesting information about how your data is processed
- Objecting to or restricting certain processing where applicable
You can exercise applicable rights by using available account settings or contacting us using the information provided below.
11. Permissions
Buser may request device permissions when they are required for specific functionality. Depending on the features you use, these may include:
Camera
Used when you choose to take product or other photographs.
Photos and media
Used when you choose images from your device for products, catalogs, profiles, or other supported functionality.
Notifications
Used to send relevant Buser notifications when you grant notification permission.
Buser does not require permission simply because the capability exists on your device. Where possible, permissions are requested in connection with the feature that requires them.
12. Children's Privacy
Buser is a business-oriented platform and is not directed toward children.
Buser does not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to Buser inappropriately, please contact us so that we can investigate and take appropriate action.
13. Third-Party Services
Buser may integrate with third-party services to provide authentication, cloud infrastructure, AI functionality, notifications, payments, analytics, security, or other functionality.
Those providers may process information according to their own privacy policies and applicable agreements.
Examples of categories of third-party services may include:
- Firebase
- Cloud hosting and storage providers
- AI service providers
- Payment providers
- Push notification services
- Error monitoring and analytics providers
The specific services used by Buser may change over time as the Service develops.
14. International Data Processing
Some service providers used by Buser may process or store information in countries other than the country in which you live.
Where information is transferred internationally, we take reasonable measures to ensure that the information is handled in accordance with applicable privacy and data protection requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to Buser
- New features
- Changes to third-party services
- Changes in applicable laws
- Changes to our data practices
When we make material changes, we may provide notice through the Service or other appropriate means.
The "Last Updated" date at the top of this Privacy Policy indicates when the policy was most recently revised.
16. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us.
Buser
- Developer / company
- Buser
- hello@buser.app
- Website
- https://buser.in
- Account deletion
- https://buser.in/delete-account
17. Consent
By using Buser, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, stored, and shared as described in this Privacy Policy.
Where applicable law requires consent for specific processing activities, Buser will request the appropriate consent separately.